Privacy policy

Last updated: 9/26/2025

This Privacy Policy explains how FiresideHub (“we,” “us,” or “our”) collects, uses, and protects the personal information of visitors and customers on firesidehub.co.uk (the “Site”).

Information We Collect

  • Personal details you provide when placing an order or contacting us (such as name, email address, shipping/billing address, and phone number).

  • Payment information needed to process orders.

  • Automatically collected data such as IP address, browser type, device information, and browsing activity.

How We Use Your Information

  • To process, fulfill, and deliver your orders.

  • To provide customer support and respond to inquiries.

  • To send order updates or marketing emails if you opt in.

  • To improve our website, products, and services.

Sharing Your Information

  • We share data with trusted third-party providers only as necessary to operate our store (e.g., Shopify, payment processors, shipping carriers).

  • We do not sell your personal information.

Your Rights

You may request access, correction, or deletion of your personal data by emailing info@firesidehub.co.uk.
You can opt out of marketing emails at any time by clicking “unsubscribe.”

Contact

FiresideHub
Mailing Address: 22 Nuthall Road, NG8 5AT, Nottingham, United Kingdom
Email: info@firesidehub.co.uk
Phone: +44 115 676 1966